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Shipping & Returns

When will my order be shipped? When will it arrive?

If your order was placed ,the order may be shipped the same day, if not it will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select.The shipping time is 3-5 days.

?What's the status of my order? How do I track my order?

Once you have placed an order, you can check on its status at any time. To track your order from this page, go here. Or contact our customer service: Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.


What is your return/exchange policy?

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Subject to the below restrictions, un-washed, un-worn, un-used or defective merchandise may be returned within 60 days after purchase for an exchange or refund. Merchandise received after 60 days may be accepted at our discretion for online credit only.

PLEASE NOTE: No returns or exchanges can be accepted on Swimwear or Intimates. All footwear must be returned with original packaging in original condition. beats by dre studio merchandise purchased online via this website only is eligible for in-store or mail-in returns. Final sale merchandise is not eligible for return.


Merchandise purchased via this website with a credit card or gift card can be returned or exchanged at any full-price retail store, if presented along with a copy of the invoice shipped with your order.vv International Customers:
v Please contact us

and we will provide you with further instructions on where returns should be shipped, and the amount you will be refunded. Refund amounts for returned items will be credited to you by our partner FiftyOne in the same currency and using the same exchange rate as your original order.

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